Clear information for grown-ups
Refund Policy
Because digital files are delivered electronically, purchase questions are handled individually with the order details and applicable consumer rights in view.
Before purchase
Review the price, preview, page count, format, paper size, license, delivery method, and provider terms before checkout.
When to contact support
Use adult support for a duplicate order, corrupted file, incorrect delivery, access problem, mistaken purchase, or unauthorized transaction.
How requests are handled
Include the adult purchaser’s name, order details, and a short description of the problem. The response depends on the facts of the order, provider records, file delivery, and applicable law.
Consumer rights
Nothing on this page limits any refund, cancellation, chargeback, or other remedy that must be available under applicable law.